Owners Network Privacy Policy
Last updated: 8 December 2025
Owner Network Pty Ltd ("Owner Network", "we", "us", or "our") operates the website https://on.dental (the "Service"), a digital ecosystem designed to empower independent dental practice owners in Australia by connecting them with trusted partners and offering a dental tokens loyalty program.
We are committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy, in conjunction with our Terms and Conditions.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Registration and Membership: Name, email address, phone number, dental practice details, and payment information.
Partner Interactions: Information provided when engaging with partner services through landing pages or portals.
Dental Tokens Program: Transaction data relating to earning and redeeming tokens.
b. Non-Personal Information
Usage Data: IP address, browser type, device information, pages visited, and time spent on the Service (via cookies or analytics tools).
Aggregated Data: Anonymised data used for statistical and trend analysis.
2. How We Collect Information
We collect information:
Directly from you: when you register, subscribe to a membership, redeem tokens, or contact us at info@on.dental.
Automatically: through cookies, web beacons, and analytics tools.
From partners: when you engage with their services, subject to their privacy policies.
3. How We Use Your Information
We use your information to:
Provide, operate, and improve the Service.
Administer the dental tokens program.
Facilitate partner interactions through integrated landing pages or single sign-on (SSO).
Communicate with you, including confirmations, updates, and promotional offers.
Analyse usage data to improve functionality and user experience.
Comply with our legal and regulatory obligations.
4. Disclosure of Your Information
We may disclose personal information:
To partners: to enable the provision of their services, in accordance with their privacy policies.
To service providers: including hosting, analytics, and payment processors, under confidentiality obligations consistent with the APPs.
For legal reasons: where required to comply with applicable law, court orders, or regulatory authorities.
With your consent: for additional uses such as marketing.
We will never sell or rent your personal information to third parties.
5. Third-Party Websites and Services
Our Service may contain links to third-party websites or services. These third parties maintain their own privacy policies, and we are not responsible for their practices. We recommend reviewing their policies before providing personal information.
6. Data Storage and Security
Storage: Personal information is securely stored on servers located in Australia.
Security Measures: SSL encryption, secure login systems, and restricted access controls are implemented.
Retention: We retain personal information only as long as required for the purposes outlined or as required by law. Anonymised data may be retained for analytics.
Data Breaches: In the event of a breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches Scheme.
7. Your Rights
Under the APPs, you have the right to:
Access: request a copy of your personal information.
Correction: request updates to inaccurate or incomplete information.
Complaints: lodge a complaint with us at info@on.dental (we will respond within 30 days), or with the OAIC.
Opt-Out: unsubscribe from marketing communications via the link provided in emails or by contacting us directly.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and support analytics. You can adjust your browser settings to manage or disable cookies; however, doing so may impact Service functionality.
9. International Data Transfers
Where personal information is transferred outside of Australia, we ensure that recipients comply with the APPs or equivalent standards, as required under APP 8.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Where material changes are made, we will provide at least 30 days' notice via the Service or email. Continued use of the Service after such notice constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Email: info@on.dental