Why Owners Network practices choose Matrix Dental
One convenient supplier: a broad, clinician-focused range: consumables, restoratives, infection-control, instruments, imaging, handpieces and major equipment. A real One-Stop Shop.
Competitive, transparent pricing: clear quotes and straightforward invoicing so budgeting is simple.
Fast, reliable fulfilment: local stock holdings and dependable dispatch to keep your practice supplied.
Flexible ordering options: order by phone, email or our online portal, whatever works best for your team.
Equipment support when you need it: demo units, trade-in options and coordinated installation & servicing for major purchases.
Clinical training & product advice: practical product familiarisation and training to help your staff get comfortable with new items and equipment.
Responsive customer service: real people who understand dental workflows and will help resolve urgent requests quickly.
Tailored support for larger or specialist practices: enhanced account support and priority handling available on request for high-volume or complex needs.
Local knowledge, national reach: Victorian roots with distribution across Australia, we understand metro and regional practice realities.
Our mission
To make dental supply easy, fast and accurate - so dental teams can spend more time delivering exceptional care.
For customers: dependable products, honest pricing and straightforward knowledgeable service, every call, every order, every time.
For our team: a practical, supportive workplace that rewards reliability and clinical excellence.
What sets Matrix Dental apart
Family-owned, service-first: personal relationships, quick decisions and flexibility when you need it. Need something taken care of now? Call our General Manager Peter on 0400 224 294
Clinically curated range: we stock what clinicians use and trust, no unnecessary complexity.
Simple systems that work: clear ordering, transparent invoicing and proactive stock management.
Real after-sales care: installation, servicing and fast support from people who know dental workflows.
Local knowledge, national reach: rooted in Victoria with distribution across Australia, we understand metro and regional needs.
Onboarding - quick, friction-free
Apply for an account by completing the application and emailing it back to us at accounts@matrixdental.com.au
Intro call or email to capture your practice’s products, equipment and ordering preferences.
First order shipped with ongoing support and friendly but firm payment terms
Quarterly check-ins and promotions tailored to your practice needs.
What Owners Network members can expect
Owners Network pricing & promotions: access to member pricing windows and regular promotions exclusive to our account customers.
Simple account setup & ordering: apply online - then order how you like (portal, email or phone) with straightforward account access.
Priority handling for urgent needs: faster dispatch for urgent orders and priority attention for larger or multi-site practices.
Equipment purchase support: expert advice, competitive quotes and coordinated delivery, installation and servicing for major purchases. Demo units may be available from time to time, subject to availability.
Clinical product advice & training: product information, demos and training sessions (onsite or remote) can be arranged upon request and scheduling.
Clear invoicing & billing support: transparent invoices and easy-to-manage payment terms, plus help with any billing queries.
After-sales & technical support: ongoing support for equipment servicing, warranty enquiries and technical troubleshooting.
Regular updates & offers: notifications about new products, special offers and training events so your practice can take advantage when it suits you.
(Specific member benefits are administered through Owners Network - apply and they’ll walk you through everything.)
Short FAQ
Will switching suppliers disrupt our stock levels?
No. We have a large range of what's really important in stock today and shorter lead times than most for back ordered items
How do I get pricing and account access?
Apply for an account and when approved we will provide you with login details.
Do you support equipment installation and servicing?
Yes, we coordinate installation, provide product training and arrange ongoing servicing through our support team.
How is my practice data handled?
We treat practice and order information with care and handle all data in accordance with privacy standards. Our management can explain reporting and any data-sharing relevant to Owners Network.
Ready to make procurement simple?
Apply for an account with Matrix Dental
Contact us
Matrix Dental - Family owned • Trusted brands • Simple supply
Phone: 1800 220 211 • Email: sales@matrixdental.com.au
How to earn Rewards
Our 3-step Rewards Program makes it simple for Members to Keep More of What They Make
